Survey Tool FAQ - Welcome Below are step-by-step instructions on a specific tasks within the assessment system.
To easily find a specific tutorial, use "Ctrl + F". Enter a specifc task(e.g. "SPAD" or "end date"). The browser should highlight the searched word and the tutorial you need. Students
Login Problems Errors Regarding Survey Questions Survey Tool Technical Errors *** Changes, additions and deletion of any learning questions must be sent and approved by your Program Director ***
Learning questions need to be reviewed by your program director. Once approved, the questions will be added in the system's(ACE) program learning question bank. At the end of the semester, your program director will assign them to your course survey. Program directors will need to review their surveys to ascertain that the correct questions are included and will approve surveys to launch.
Review/Edit Survey: How do I review a survey or a student list for a course? Review/Edit Survey - How do I review a survey or a student list for a course?
Survey Questions CAN NOT be modified after the first student submits a survey Log in to ACE Select the semester at top right: Year, Semester, click GO On Left Navigation: Click survey wizard,then course Click the number under the "students" column to view the course student list Any changes must be reported to the registrar Allow at least 2 days for the change to reflect on ACE Click on the survey name to review the course Any changes to the survey must be reported to your Program Director How do I edit or modify a survey start and end date? Review/Edit Survey - How do I edit or modify a survey start and end date?
Log in to ACE Select the semester, at top right: Year, Semester, click GO On Left Navigation: Click survey wizard,then course Click the edit icon Click the calender icon Select both start and end date Click Save to complete How do I add general questions to a survey? Review/Edit Survey - How do I add general questions to a survey?
Survey Questions CAN NOT be modified after the first student submits a survey Log in to ACE Select the semester at top right: Year, Semester, click GO On Left Navigation: Click survey wizard,then course Click the question icon under the "questions" column Navigate by click on the question type tabs. Click "General Questions" Click the "add" button located on the top of the table Or click "import from question" Add your question. Then click "save" when complete Any changes to the survey must be reported to your Program Director * Roster changes should be reported to the registrar as the system uses SIS data to update student information on a daily bases. Please allow at least one day to reflect the latest changes on your course roster.
* Only program directors have access to change survey questions. Please report any changes or updates to your program director.
Email reminder How do I send email reminders to my students? Email reminder - How do I send email reminders to my students?
Log in to ACE Select the semester, at top right: Year, Semester, click GO On Left Navigation: Click survey wizard, then course Click the Mail icon Enter Subject, Message, Thank you Click Continue Move users who You do not want to email, to the box on the right Click "send mail" to complete Survey How do I fill out my ICE Survey? Survey - How do I fill out my ICE Survey?
Log in to ACE Select the semester at top right: Year, Semester, click GO Available surveys should be available once you log in If not, on Left Navigation: Click ICE Form If you are still not able to view an ICE Form, it was not created Your Program Director must create this. Contact him/her for more information How do I fill out my SPAD Form? Survey - How do I fill out my SPAD Form?
Log in to ACE Select the semester at top right: Year, Semester, click GO Available surveys should be available once you log in If not, on Left Navigation: Click SPAD Form Fill in the required fields and click Submit The form can be printed or saved on your desktop View Reports (Available When Survey Closes) How do I review survey reports for the current or past semester? View Reports - How do I review survey reports for the current or past semester?
Reports will not be available until the survey has CLOSED Log in to ACE Select the semester at top right: Year, Semester, click GO On Left Navigation: Click reports, then course survey Click the report icon to view the report Comments display user comments Click the Back Button to go Back to Reports Graphical and statistical Icons will display full reports To download data, select from the drop down list How do I review survey response rate for the entire school? View Reports - How do I review survey response rate for the entire school?
Log in to ACE Select the semester at top right: Year, Semester, click GO On Left Navigation: Click reports, then response rate by school This is up to date data on how well all schools, departments, and programs are doing Question Library How do I create a new scale for my survey questions (answer options)? Question Library - How do I create a new scale for my survey questions?
Log in to ACE Left Navigation: Click Questions, Scale Library The most used scales have already been created by the administrator If you do not see one you need for your survey. You can create it here Click the "add" button located on the top of the table Select "yes" in global to share with other users or "no" to keep it private Option field is what the users will see Weight is numeral value of the option. This is used to find median, total, etc... Click on save when you are satisfied You will be able to see the scale you created in the library. You can edit by pressing the "pencil" icon How do I add or edit questions in my question bank? Question Library - How do I add or edit questions in my question bank?
Log in to ACE Left Navigation: Click Questions, My Question Bank These questions are used to add questions to existing surveys your Program director has created for your course To begin, click the "add" button located on the top of the table A general question is a generic survey question with a single answer: Text area, text field, check box, radio button, or a drop down Select the category, question, then the answer type. You can import a scale from the scale library. Or create a new one A sub question is a question that could have more than one part Click the "add" button to add more sub questions The answer type will be the same for all sub questions. You can change this by saving, then editing the specific sub question later When you are satisfied, click "save" You will be able to see the question you created in the library You can edit by pressing the "pencil" icon Create Survey How do I create a General Survey? Create Survey - How do I create a General Survey?
Log in to ACE Left Navigation: Click Survey Wizard, then General Click on the "Add" button located on the top of the table Enter survey title, start/end date, welcome/thank message (This can be changed anytime) Click "save" when you are satisfied Click cancel to start an empty template, otherwise you can choose a survey you created in the past In the general survey list table, click on the "question mark" icon of the survey to add/edit questions Click on the "add" button to add questions to your survey Select "general question" for a standard question Select a category from the drop down or select "Add New Category" to create a new category Enter your question, then select your answer type In this example I will choose a radio button. You can experiment between the answer types Click the "add from library" button to add answer scale or create your own Repeat this steps 8-13 until you complete your survey You can edit the questions anytime(unless someone has already taken the survey) by clicking the "pencil" icon Click on the "preview" tab to view what your users will see There are two ways to make your surveys available for users The first option, open to outside users: Make it an open link. Click on the "link" text button under the "CreateLink" tab Enter the desired link in the field then save Copy and paste the link and email it to your selected users. The second option, only to users who have an ace account(faculty, students, etc..): Click on the "User Group" icon under this column Choose the selected user group, then click "save" Click on the "Users" icon under this column Select the users from the left box and move them to the right box. Users on the right box will be your survey users. Click "save" when you are complete. User Management How do I associate users to specific roles? User Manager - How do I associate users to specific roles?
Log in to ACE Select the semester at top right: Year, Semester, click GO On Left Navigation: Click user manager, then the user group you want to edit Note, any changes to the students must be reported to the registrar. Changes will be overwrote during the daily upload In this example we will choose "course coordinator." Search the course coordinator in the search field. If the user can not be found, you will need to associate them as course coordinator To do this, click on the "add" button located on the top of the table Search for the user, then click "assign" Once back on the course coordinator table, click "associate course" Click "add" to add a new course Search for the course name using course id or the course name When you find the course, click "associate" to associate the course to the course coordinator Back on the course list, you can add more courses or delete a course already associated Review/Edit Survey How do I review the a course survey or student list? Review/Edit Survey - How do review the a course survey or student list?
Survey Questions CAN NOT be modified after the first student submits a survey Log in to ACE Select the semester at top right: Year, Semester, click GO On Left Navigation: Click survey wizard,then course, select review current survey then continue, click "view surveys" icon on your program Click the number under the "students" column to view the course student list Any changes must be reported to the registrar Allow at least 2 days for the change reflect on ACE Click on the survey name to review the course To make any changes to the survey, cilck the "questions" icon Navigate the survey using the question category tabs Click the "add from library" button to add questions to the survey Check the questions you want to add to the survey (If you don't see your question, see the "add question to question bank" tutorial) You can drop or drag to reorder the questions The checkbox next the question means the question must be answered to submit the survey Uncheck or check the box then click the "required" button located on the bottom to update How do I edit or modify survey start and end date? Review/Edit Survey - How do I edit or modify survey start and end date?
Log in to ACE Select the semester, at top right: Year, Semester, click GO On Left Navigation: Click survey wizard,then course Select "review current surveys," then "continue Select "view surveys" on the desired program Click the edit icon Click the calender icon Select both start and end date Click Save to complete * Roster changes should be reported to the registrar as the system uses SIS data to update student information on a daily bases. Please allow at least one day to reflect the latest changes on your course roster.
Email Reminder How do I send email reminders to an entire program? Email Reminder - How do I send email reminders to an entire program?
Log in to ACE Select the semester, top right: Year, Semester, click GO On Left Navigation: Click email broadcast, then send reminder Select the group you want to email to. I'm going to choose "course" for this example Choose "Not Submitted Survey" Choose class level Student selection For program directors managing more than one program, You must do this per program. You can also choose by course. Select the course you want and click the down arrow in the "selected course selections" Press and hold "Shift" while clicking the course to select more than one Press continue when you are satisfied Enter the subject of your email, your message, and thank you message. Note that the email will be personal to the student, so you don't need to enter a "Dear student" Click Continue To exclude recipients, move them to the right box Click "Send Mail" to complete How do I send email reminders to students for a specific course? Email Reminder - How do I send email reminders to students for a specific course?
Log in to ACE Select the semester, at top right: Year, Semester, click GO On Left Navigation: Click survey wizard, then course; Select "review current surveys," then "continue" Select "view surveys" on the desired program Click the Mail icon Enter Subject, Message, Thank you Click Continue Move users who You do not want to email, to the box on the right Click "send mail" to complete How do I send non respondent list email to my to Faculty? Email Reminders - How do I send non respondent list email to my to Faculty?
Log in to ACE Select the semester at top right: Year, Semester, click GO Non respondent emails will go to your faculty, listing the students who have not taken the survey for the course they teach On Left Navigation: Click email broadcast, then non respondent For program directors managing more than one program. You must do this per program Enter the subject of your email subject, your message, and the thank you message. Note that the email will be personal to the faculty, so you don't need to enter a "Dear faculty" Click Continue To exclude recipients, move them to the right box Click "Send Mail" to complete View Reports (Available When Survey Closes) How do I review survey reports for the current or past semester? View Reports - How do I review survey reports for the current or past semester?
Reports will not be available until the survey has CLOSED Log in to ACE Select the semester at top right: Year, Semester, click GO On Left Navigation: Click reports, then course survey Click the report icon to view the report Comments display user comments Click the Back Button to go Back to Reports Graphical and statistical Icons will display full reports To download data, select from the drop down list How do I review survey response rate for the entire school? View Reports - How do I review survey response rate for the entire school?
Log in to ACE Select the semester at top right: Year, Semester, click GO On Left Navigation: Click reports, then response rate by school This is up to date data on how well all schools, departments, and programs are doing How do I combine multiple courses into one report from multiple semesters? View Reports - How do I combine multiple courses into one report (also by from multiple semesters)?
Log in to ACE On left lavigation, Click on Reports --> Multiple Course Survey Report Click on "Change Semester" at the top. Specify semester(s) Click on "view report" icon for your program Check the checkbox for each survey you want to view On the bottom of the page, Click on the report button you wish to view This will combine the selected courses into a single report Question Library How do I create a new scale for my survey questions? Question Library - How do I create a new scale for my survey questions?
Log in to ACE Left Navigation: Click Questions, Scale Library The most used scales have already been created by the administrator If you do not see one you need for your survey. You can create it here Click the "add" button located on the top of the table Select "yes" in global to share with other users or "no" to keep it private Option field is what the users will see Weight is numeral value of the option. This is used to find median, total, etc... Click on save when you are satisfied You will be able to see the scale you created in the library. How do I add or edit learning questions? Question Library - How do I add or edit learning questions?
Log in to ACE Left Navigation: Click Questions, Categories Select "Course Delivery Question Category" If you want to add a new category to this list click the "add" button located at the top of the table Left Navigation: Click Questions, Programs Click the "learning" icon to add or edit learning questions Program Directors who have more than one program must do this per program Click the "add" button located on the top of the table Select the category, learning question number, select which course to add the question to, program outcome, then enter your question, then the answer type. You can import a scale from the scale library. Or create a new one Click "save" when complete To easily find question, you can filter by course using the dropdown You can edit or delete the questions by clicking the the icons How do I add or edit course delivery questions? Question Library - How do I add or edit course delivery questions?
Log in to ACE On Left Navigation: Click Questions, Categories Select "Course Delivery Question Category" If you want to add a new category to this list click the "add" button located at the top of the table Left Navigation: Click Questions, Programs Click the "delivery" icon to add or edit course delivery questions Program Directors who have more than one program must do this per program Click the "add" button located on the top of the table Select the category, enter your question, then the answer type. You can import a scale from the scale library. Or create a new one Click "save" when complete The dropdown next to the question is used for reporting whole programs. Disregard this and contact the webmaster for more info You can edit or delete the questions by clicking the the icons How do I add or edit questions in my question bank? Question Library - How do I add or edit questions in my question bank?
Log in to ACE Left Navigation: Click Questions, My Question Bank These questions are used to add questions to existing surveys your Program director has created for your course To begin, click the "add" button located on the top of the table A general question is a generic survey question with a single answer: Text area, text field, check box, radio button, or a drop down Select the category, question, then the answer type. You can import a scale from the scale library. Or create a new one A sub question is a question that could have more than one part Click the "add" button to add more sub questions The answer type will be the same for all sub questions. You can change this by saving, then editing the specific sub question later When you are satisfied, click "save" You will be able to see the question you created in the library You can edit by pressing the "pencil" icon Create Survey How do I create a single course survey or a midterm survey? Create Survey - How do I create a single course survey or a midterm survey?
Log in to ACE Select the semester, top right: Year, Semester, click GO Left Navigation: Click Survey Wizard, Survey Setup This will be used as a template for all surveys you create. You will also be able to edit each survey if you want Enter the start and end date, welcome and thank message Left Navigation and click Survey Wizard, Course Select "Create single or midterm survey" then press continue Select the "view surveys" icon Program Directors who have more than one program must create their surveys per program Click the "add" button located on the top of the table Select the course. Try to create the course surveys within the program name. (eg: don't create mgt surveys whithin the ME program) Select course section If you are not able to find the course in the drop down list. Contact the webmaster If this is a midterm survey, check the midterm checkbox As you can see, the survey setup setting has been imported Choose a template you already created or click "save" If you used a template or you want to create a new survey, click "cancel" Otherwise, choose a survey in the past semesters for your survey See the "Edit Survey" tutorial to learn how to add questions How do I create a survey using a template? Create Survey - How do I create a survey using a template?
Log in to ACE Select the semester, top right: Year, Semester, click GO Left Navigation: Click Survey Wizard, Survey Setup This will be used as a template for all surveys you create. You will also be able to edit each survey if you want Enter the start and end date, welcome and thank you message Left Navigation: Click Survey Wizard, Course Select "Create surveys from template" then press continue Select the "view template" icon Program Directors who have more than one program must create their surveys per program Click the "add" button located on the top of the table Enter the name of your template. Use a name that you can recognize in case you need to make multiple templates Click "Save" To add questions, click the "questions" icon. Navigate the survey using the question category tabs Click the "add from library" button to add questions to the survey Check the questions you want to add the survey (If you don't see your question, see the "add question to question bank" tutorial) You can drop or drag to reorder the question The checkbox next the question means the question must be answered to submit the survey Uncheck or check the box then click the "required" button located on the bottom to update To associate courses to the template click "Assoc Courses" Move courses from the left box to the right to create the survey using the template Click "save" to create the surveys If you don't see the course, the survey may have been created. If not, contact the webmaster In the future, if you make any changes to the survey template, you must click the "Update Courses" icon to update the surveys You can also use the template when creating single surveys using the dropdown How do I create an ICE Survey? Create Survey - How do I create an ICE Survey?
Log in to ACE Select the semester at top right: Year, Semester, click GO On Left Navigation: Click Survey Wizard, then response ICE For program directors managing more than one program, you must do this per program Select the program you would like to create an ICE survey for Click "add" located at the top of the table Enter the survey title, welcome or instructions, and thank you message Select a template of previously created ICE forms. If there is nothing, you must create it from scratch Click "save" To delete a survey, click on the delete icon To edit the survey title, welcome or instructions, and thank you message click the "edit" icon You can edit ICE survey questions by clicking the questions icon The checkbox next the question means the question must be answered to submit the survey Uncheck or check the box then click the "required" button located on the bottom to update Click the "add" button located on the top of the table A general question is a generic survey question with a single answer: Text area, text field, check box, radio button, or a drop down Select the category, question, then the type of answer. You can import a scale from the scale library. Or create a new one A sub question is a question that could have more than one part Click the "add" button to add more sub questions The answer type will be the same for all sub questions. You can change this by saving, then editing the specific sub question later When you are satisfied, click "save" You can edit questions by clicking the "pencil" icon The survey will be open for the whole semester
