Somayeh Moazeni
Associate Professor
School of Business
Education
- PhD (2012) University of Waterloo (Computer Science)
- MS (2006) University of Waterloo (Combinatorics and Optimization)
Research
Business Data Analytics, Operations Management
Selected Publications
Journal Article
- Andrade, R.; Moazeni, S.; Ramirez-Marquez, J. (2020). A systems perspective on contact centers and customer service reliability modeling. Systems Engineering (2 ed., vol. 23, pp. 221-236).