This certificate addresses the needs of practitioners engaged in, or considering initiatives for, process improvement, and covers topics relevant to business representatives involved in process analysis projects, IT staff involved in process automation efforts and executives involved in strategic process improvement initiatives. The program is also suitable for IT organizations with BPM tool offerings and provides business-level education for sales-force personnel, technical staff, and consultants.

The following courses are required for the certificate:

• MIS 690 Supply Chain Management & Strategy

• MIS 710 Business Process Innovation & Management

• MIS 712 Advanced Business Process Management

• MIS 714 Service Innovation

If desired, the above courses can be applied toward a full graduate degree from the School of Business, such as the master's in Information Systems or the MBA.